Frequently Asked Questions

As an Amazon Affiliate Partner, Osprey Drone abide by the same policies set out by Amazon, and as such all returns and refunds are processed directly by Amazon.
Osprey Drone does not have any control over the availability of stock, deliveries, and pricing structures. For queries regarding these or anything else, please consult directly with Amazon.
Please see the most asked questions below along with links to the relevant Amazon policies., and many sellers on, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about Amazon return policies. Most items sold on follow Amazon's general return policies, but some products have different policies or requirements associated with them.

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All returns are handled via Amazon directly. Osprey Drone does not handle or take any part in the return process.

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Usually within 2-3 weeks of returning your order. After Amazon receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.

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The refund process is handled completely by Amazon. Osprey Drone does not have input or control over the refund process.

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Osprey Drone is trading 24/7.

Occasionally, Osprey Drone requires to perform maintenance and during this short time site may be unavailable. Rest assured, Osprey Drone will be restored to full functionality as quickly as possible.

Osprey Drone accept the following credit and debit cards as payment:

  • Visa
  • Delta
  • Visa Electron
  • MasterCard
  • EuroCard
  • American Express
  • UK based Maestro and Solo cards